ABOUT ABSOLUTE EMBROIDERY

FREQUENTLY ASKED QUESTIONS

Why is there a design charge?
Embroidery is computer controlled and each design needs to be converted into a format that can be read by the embroidery machines. This means producing instructions for every needle entry point of an embroidered design. Our software helps to make this process easier, but it still takes time to produce this machine code and this is what you are usually charged for.

Do you have a minimum order?
There is no minimum order

What is included in the price?
Our prices in our shop are usually for the garments only, we will charge extra for embroidery, with prices starting from as low as £3.

Postage and packaging is also charged seperately.

Do you send overseas?
Yes but we will quote separately for postage, please email for details.

What is your cancellation policy?
Yes, you can cancel at any time up to the point of the item being embroidered. However if designs have been created for you, you may also incur a charge at the discretion of Absolute Embroidery Limited

Can I see a sample?
Yes, of course. Once an order has been placed we can produce a sample of your logo and e-mail it to you or if time isn't the essence we can post the embroidered out sample to you for your inspection. Only when you are perfectly happy and have approved the sample would we begin with the embroidery process on to your garments.

PRIVACY POLICY

Absolute Embroidery Ltd commit ourselves to protecting and respecting your privacy when visiting our website.

This privacy policy sets out how we will process and use any personal data that you provide to us, or that we may collect as a result of visiting www.alliancepromotions.co.uk. Please read the following information to understand our practices with regards to your personal data and how we will treat it.

[For the purposes of the Data Protection Act 1998, the identity of our data controller shall be available upon enquiry by email.]

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Any information that you provide by filling in forms on our site. This includes provided information at the time of registering to use our site, posting material, requesting further services or subscribing to any service offered by us on the site. We might also request further information and if you should report a problem with our site.

• We may keep a record of any correspondence if you should contact us.

• Details of the resources you access and of your visits to our site

• Details of transactions you may carry out through our site and of the completion of your orders.


USES MADE OF THE INFORMATION

We use the information held about you in the following ways:

• To notify you of any changes to our service.

• To ensure that the content of our site is presented in the most effective manner for you and your computer.

• Where you have consented to be contacted, to provide you with the information, products and services requested from us or in the event that we feel will be of interest to you.

• To allow you to participate in interactive features of our service, should you choose to do so.

• In allowing ourselves to carry out our obligations concerning any contracts entered into between you and us.

We may also use your data to inform you and provide information on goods and services that may be of interest to you. [We may also permit selected third parties to use your data for the same reason.]

If you do not want your data used in this way or passed onto third parties for marketing purposes email us.

[We do not disclose information which will identify individuals to our advertisers. We may however provide them with collective information about our users. We may also use collective data to help our advertisers reach their target audience. The data collected may also be used by us in order to comply with our advertiser’s wishes in displaying their advertisement to their target audience.]

DISCLOSURE OF YOUR INFORMATION

[As defined in section 736 of the UK Companies Act 1985 we may disclose your personal information to any member of our group. These include our subsidiaries, our ultimate holding company and its subsidiaries.]

We may disclose your personal information to third parties:

• To the prospective buyer or seller of any business or assets in the event that we sell or buy.

• If we are under a duty to comply with any legal obligation to disclose or share your personal data. To protect the rights, property and safety of our customers or others, or to enforce our terms of use for the site. For the purposes of fraud protection and credit risk reduction this may include exchanging information with other companies and organisations.

THIRD PARTY WEBSITES

From time to time our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data. We cannot accept any responsibility or liability for these policies.

ACCESS TO INFORMATION

In accordance with the Act you can exercise the right to access any information we hold about you. [Any request may be subject to a fee in order to meet our costs in providing any details of the information we may hold about you.]

CHANGES TO OUR PRIVACY POLICY

We will where appropriate notify you by email of any changes made to our privacy policy and these changes will also be posted on this page.

CONTACT

We welcome any questions, comments and requests regarding this privacy policy and should be emailed to info@absoluteembroidery.co.uk

Thank you for taking the time to read our privacy policy. Our privacy policy is based on a privacy policy provided by Privacy Policy Template who provides a range of free website documents. Promoting responsible website publishing.